Purchasing a Support Subscription
SaaS, OEM and Extended OEM licenses come with amPlus support. With a Basic license or the free version, you can buy it on its own: $190 per product, per seat, per year.
What you get
- 12 months of support from developers who know amCharts in depth, with a direct line to the core team for bugs and complex problems.
- New major versions released during the subscription.
- Support hours as in the support guidelines, with no limit on the number of questions.
Each seat is one email address that can contact support.
How it works
- Buy the subscription.
- Add the email addresses of the people who will contact support.
- Email contact@amcharts.com.
The subscription renews every year. You can turn off automatic renewal at any time: see Managing subscriptions.